Talk To The People Who Build Aeren

No ticket queue and no call centre. Every message lands with one of the two founders, and whoever replies is the person who owns the answer.

Email

support@aeren.io

Best for demos, pricing, moving off spreadsheets, and partnership questions.

Phone & WhatsApp

+91 81091 93023

Call or message if you would rather talk it through than type it out.

Writing to us? Tell us this

A few lines of context and the first reply can be a real answer instead of a questionnaire.

  • Gym name and city
  • Number of branches and active members
  • What you run today, spreadsheets, another app, or pen and paper
  • A good time to call you back

What You Can Expect

Aeren is run by two people. That shapes how support, billing, and your data are handled.

You reach the founders

There is no support tier to escalate through. The person who replies is the person who builds the fix or owns the decision.

Payments run through Razorpay

Card and UPI collections happen inside Razorpay Checkout, so card details are entered with the gateway and never stored by us.

Your data stays yours

Access, correction, export, and deletion requests are handled at the same address, exactly as set out in our privacy policy.